RETURNS.

REQUEST A RETURN LABEL

Please use the form below to request a Return label.

Once approved you will receive an email with instructions and the Return label to print.

If you require further details or wish to attach images, please email: orders@threepeaksgbr.com

We aim to respond within 24 hours.

RETURNS INFORMATION

​​RETURN & EXCHANGE POLICY​

If you are not completely satisfied for any reason, we will happily accept your return within 60 days of you receiving the item(s). Returns must be in an unused condition, returns cannot be accepted if they are visibly used, or damaged due to use or improper packaging.

Exchanges can only be made for a different colour of the same product or a product of the same value to the original order. If you would like a different product or size or item of a different value, please return the original item for a full refund and place a new online order for the replacement item.

If you are interested in exchanging a product for a different colour of the same product or product of the same value to the original order; when completing your return request, enter the reason as exchange, and provide details of what you would like to exchange the item for.

United Kingdom

  • FREE returns via our courier partner.
  • Returns must be in an unused condition, returns cannot be accepted if they are visibly used, or damaged due to use or improper packaging.

Outside United Kingdom

  • Delivery charges for returns from outside of the UK will be at your own cost, however you may use any courier of your choice. 
  • Returns must be in an unused condition, returns cannot be accepted if they are visibly used, or damaged due to use or improper packaging.

PROCESSING REFUND

  • Your return will be refunded once it has been received and processed at our UK warehouse.
  • ​Returns must be unused, in the state you received them and in the original packaging (including any tags or inner packaging).