Klarna and Clearpay available, which can be found on
the final Payment page at Checkout after completing the Shipping details page.

Initially on the Checkout page, you will see available Express Checkout options depending
on your device, these include Paypal, Shop Pay, Apple Pay, Google Pay.

Alternatively, you can complete the Shipping information on the Checkout page and progress to the Payment page for standard
Credit and Debit card options, along with all other payment options.

• All orders placed before 3pm Mon-Fri will be shipped the same day from our UK Warehouse. All orders placed after 3pm or on weekends will be shipped the next business day.
• EXPRESS Next Day Delivery on all orders (Mon-Fri)
• FREE on all orders over £30
• TRACKED Service, you will receive an email with tracking details once the order has been dispatched.
• Northern Ireland deliveries may take 2 business days. This is a fully tracked service.

United States

• All orders placed before 3pm Mon-Fri (UK GMT) will be shipped the same day from our UK Warehouse. All orders placed after 3pm or on weekends will be shipped the next business day.
• FAST Delivery within 2-3 business days.
• FREE on all orders.
• TRACKED Service, you will receive an email with tracking details once the order has been dispatched.
• DUTIES & TAXES are all included in the purchase price.

Australia

• All orders placed before 3pm Mon-Fri (UK GMT) will be shipped the same day from our UK Warehouse. All orders placed after 3pm or on weekends will be shipped the next business day.
• FAST Delivery within 3-5 business days.
• FREE on all orders.
• TRACKED Service, you will receive an email with tracking details once the order has been dispatched.
• DUTIES & TAXES are all included in the purchase price.

​​Europe (EU)

• All orders placed before 3pm Mon-Fri (UK GMT) will be shipped the same day from our UK Warehouse. All orders placed after 3pm or on weekends will be shipped the next business day.
• FAST Delivery within 3-4 business days.
• FREE on all orders.
• TRACKED Service, you will receive an email with tracking details once the order has been dispatched.
• DUTIES & TAXES are all included in the purchase price.

​​Rest of World

• All orders placed before 3pm Mon-Fri (UK GMT) will be shipped the same day from our UK Warehouse. All orders placed after 3pm or on weekends will be shipped the next business day.
• FAST Delivery within 4-5 business days.
• FREE on all orders.
• TRACKED Service, you will receive an email with tracking details once the order has been dispatched.
• DUTIES & TAXES are all included in the purchase price.

If you have any queries please do not hesitate to contact us: e-mail: team@threepeaksgbr.com

If you are not completely satisfied for any reason, we will happily accept your return within 60 days of you receiving the item(s).

Exchanges can only be made for a different colour of the same product or a product of the same value to the original order. If you would like a different product or size or item of a different value, please return the original item for a full refund and place a new online order for the replacement item.

If you are interested in exchanging a product for a different colour of the same product or product of the same value to the original order, when completing your return request, select reason as exchange, print the return label and email orders@threepeaksgbr.com in what you would like to exchange the item for.

United Kingom

• FREE returns via our courier partner.
• Returns must be in an unused condition, returns cannot be accepted if they are visibly used, or damaged due to use or improper packaging.

Outside United Kingdom

• Delivery charges for returns from outside of the UK will be at your own cost, however you may use any courier of your choice. 
• Returns must be in an unused condition, returns cannot be accepted if they are visibly used, or damaged due to use or improper packaging.

PROCESSING REFUND

• Your return will be refunded once it has been received and processed at our UK warehouse.
• ​Returns must be unused, in the state you received them and in the original packaging (including any tags or inner packaging).

Please use the link below to arrange your return.

RETURN MY ORDER

Our products are only available online, we do however offer a free 60 day return period, so if you were to purchase one to review and it is not quite what you are looking for, you can return it for a full refund.

Returns must be in an unused condition, returns cannot be accepted if they are visibly used, or damaged due to use or improper packaging.

Find all information here > Laptop Fit Guide

Find all information here > Accessories Fit Guide

The Nomad 42L, Duffel 42L & Roll Top 22L are made using robust waterproof materials & zippers. The Nomad42L comes complete with a rainproof cover for extended heavy downpours.

The Kaito, Tide & Commuter collections are water-resistant. They’ll be suitable for use in the rain and are splash proof, but we wouldn’t recommend submerging in water.

The RPET material is water resistant and wipe clean.

For hard to remove stains we recommend hand washing with soap and water or machine washing on the gentle cycle with cold water and mild detergent.

Always air dry.

All our products come with a 12 month warranty as standard, this covers against defects in material or workmanship.

*The Warranty does not cover misuse or overloading which can cause damage to zips and other components. We’re committed to developing quality & robust products which are made to last, without compromising the environment. 

We use a combination of recycled cardboard product boxes and recycled brown paper packaging bags. Where possible we use product boxes but depending on the individual order contents and the availability of boxes it is not guaranteed that items will be packaged in a box. 

Also, as part of our commitment to reduce packaging waste, we do not provide any additional internal packaging with the recycled cardboard product boxes and recycled brown paper packaging bags providing sufficient protection for the products.

All of our products are designed in the UK – South Wales to be exact, with products being sourced from multiple UK, European and International suppliers who meet our high standards.

Bags – made from recycled plastic bottles (RPET), China.

Packaging – made from recycled paper packaging, UK.

We continue to work to source sustainable products in the UK and Europe to minimise our Carbon impacts. Where we are unable to source products locally, we ensure the minimisation of the Carbon impact through supplier practices and ensuring our own Carbon impact is minimised.

Industry leading technology used in Asia allows for conversion of recycled plastic bottles (PET) into RPET fabric using environmentally sustainable practices. This assists to find an outlet for plastic in this region which is the source of much of the worlds Ocean pollution, helping to reduce future plastic pollution.

We work closely with our international suppliers to ensure they meet global standards for the recycled materials as well as Social, Environmental and Ethical conditions, including ensuring factories are run to European standards, and are BSCI accredited.

We are passionate about producing products that have a positive impact on the environment, with our key goal of helping to reduce Ocean plastic. As such, all of our products are produced using Recycled plastic bottles (PET) or 100% Organic Materials. Whilst this assists to tackle the existing Ocean plastic problem, we also support Ocean Generation, a charitable organisation dedicated to the protection and restoration of the Oceans. 1% of our gross profit is donated to assist their efforts to provide education and ocean restoration projects to reduce future Ocean pollution. When evaluating the environmental impact of producing any product, we consider the sourcing of sustainable materials combined with the sustainable management of any wasteproducts, and the Carbon impact of obtaining these products. We are passionate about all these factors and work closely with our international suppliers to ensure they meet global standards for the recycled materials as well as Social, Environmental and Ethical conditions, including ensuring factories are run to European standards, and are BSCI accredited.