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If you are not completely satisfied for any reason, we will happily accept your return within 60 days of you receiving the item(s). Returns must be in an unused condition, returns cannot be accepted if they are visibly used, or damaged due to use or improper packaging.

Exchange items will be sent once the original item is received and reviewed at our warehouse.

If you have exchanged for an item of a higher value, you will receive an email once the return item is received to finalise payment of the exchange at that time.

If you have exchanged for an item of a lower value you will refunded once the return item is received.

United Kingdom

FREE returns via our courier partner.

Returns must be in an unused condition, returns cannot be accepted if they are visibly used, or damaged due to use or improper packaging.

Europe / Rest of World

Delivery charges for returns from outside the United Kingdom will be at your own cost and responsibility, however you may use any courier of your choice. 

Returns must be in an unused condition, returns cannot be accepted if they are visibly used, or damaged due to use or improper packaging.

Please use the Start Return link on the website Returns page to create your return order and print the return details including the return address. Then please arrange for the return shipping, choosing any courier of your choice.

PROCESSING REFUND

Your return will be refunded once it has been received and processed at our warehouse.

Returns must be unused, in the state you received them and in the original packaging (including any tags or inner packaging).

Returns can be arranged by using the Return button on the delivery and returns page on this website or within your customer login page. Please email (orders@threepeaksgbr.com) if you would like assistance with the return process and we will assist in organising this for you.